Complaints Process
Last updated: 06/11/2026
We are committed to providing a safe, lawful, and respectful adult service. If you have a complaint regarding content, billing, or use of the platform, please follow the process below.
How to Submit a Complaint
Please contact us by email at:
Include:
- Your account email
- A description of the issue
- Any relevant screenshots or details
Resolution Timeline
All complaints are reviewed promptly and resolved within 7 calendar days, in accordance with our Adult Content Policy and applicable payment provider requirements.
Adult Content Policy Reference
ai-mistress.com provides fictional, AI-generated adult content intended exclusively for users aged 18 or older. Content that violates our policies (including prohibited themes such as minors, coercion, or illegal activity) is not permitted and will be removed.